Absolutely! Glass Tiles should be cleaned using a regular (non-abrasive) household glass cleanser. A light touch and a damp cloth is all you would need.
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Yes. We accept returns on most items unless they are special order (please refer to our Return Policy page for non-returnable items). Items that are returnable will incur a restocking fee to process the return. If an item is defective, we will replace the item at our cost.
Please do not return anything without obtaining authorization. To return your unwanted products please contact us. No packages will be accepted without a return authorization number posted on the package.
Any items returned without authorization will be refused.
Yes we do. Most samples are $3.99 each (some are higher depending on sizing). Our goal is to make choosing your favorite tiles as easy and affordable as possible.
Here's how it works:
Browse our great selection of tiles for the tile of your choice.
Click the tile to view the product page.
Scroll down to the middle of the product page(under the Specification), and to the left of the Tile Calculator is a sample Swatch box.
Click on the image, tile name or details for the sample page, then add to your cart.
Repeat the procedure with all the samples you will like to have, then you can click on View Cart at the to checkout.
We will confirm and process your sample order and deliver it to your door.
Please note that all samples qualify for free shipping. Also they are not returnable or refundable. We do not ship full sheets of tile as samples.
For any further inquiry, please feel free to contact our customer service.
1. Most coupons are sent to our customers by mail with their sample order and also by email.
2. To get a coupon, you need to order the qualifying amount from the applicable tile collection.
3. To use the coupon, add your selected items to the cart and proceed to purchasing page. Below the payment option used, you can type in your coupon code and apply.
4. For any further inquiries or help, please feel free to contact us.
Visit our Installation Guide page for instructions.
And for more information click this link to view a DIY videos on glass tile installation.
We have provided a Tile Calculator on every tile product page. It should be used for estimations only. If you prefer, you may follow these steps to calculate the amount of tile you will need for your project:
1. Measure (in inches) the length and width of the wall you wish to cover with tile.
2. Multiply those two figures to come up with square inches.
3. Divide your answer by 144 to give the total number of square feet required for that wall.
4. Repeat for each wall and add the totals.
5. You should round up the total by about 5% - 10% since you will most likely need a bit more than anticipated.
Full sheet orders will ship by FedEx and UPS, and samples orders by USPS. We will strive to find the most economical and efficient way to get your tile to you quickly and safely. Average transit time can vary depending on your geographic location.
We will confirm your shipment as it leaves the warehouse and will provide you with a tracking number for your reference. All of our shipments are insured. We also offer expedited shipping at an additional charge. Please contact us for further information.
Most orders are shipped within three business days, even though we always attempt to process them much sooner. If we are out of stock on an item, we will send you a courtesy email letting you know the status of your tile and when you can expect to receive it.
Glass Tiles are rated to be used almost anywhere. Most commonly, it is used in kitchens and bathrooms for backsplashes and tub/showers. It can be used outdoors on patio walls and in swimming pools.
Essentially, glass tiles can be used in most places that you would use ceramic or porcelain tiles. However, shiny glass tile can be a little slippery for many floor installations and should be avoided in high traffic areas.
Please see which glass tiles are specifically made for floors in our flooring category
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